Shipping policy
Thank you for shopping with Luxoria Mart. We are committed to delivering your orders quickly and securely.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
Domestic Orders: 3–7 business days
International Orders: 7–21 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.
Free shipping may be offered on qualifying orders during promotions or above a specified order value.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.
Customs, Duties, and Taxes
International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: martluxoria@gmail.com
We appreciate your business and thank you for shopping with luxoria mart.